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Product Details
Q1: What size sare available?
A: Regular stock sizes include 5mg/vial and 10mg/vial. If you have special requirements, please contact us for custom packaging.
Q2: What are the storage requirements? Will repeated freeze-thaw damage the product?
A: It is recommended to store sealed at -20℃ away from light and moisture. Repeated freeze-thaw cycles will damage lyophilized powder structure and increase impurities. Single-time sampling is recommended.
Q3: What is its purity?
A: HPLC purity ≥99.0%. Quality documents of corresponding batch can be provided for every shipment, including full test parameters and HPLC chromatogram.
Q4: What is the order lead time?
A: In-stock samples and small orders will be shipped within 1 working day. For bulk orders, production and delivery time can be negotiated according to quantity.
Q5: Can I order samples? Is sample packaging same as bulk goods?
A: Sample orders are acceptable. Samples are packed with the same process as bulk goods and maintain consistent quality standards.
Q6: How do you keep product stable during transportation?
A: Low-temperature goods are packed with ice packs, thermal insulation boxes and shockproof foam to reduce temperature fluctuation and maintain product stability in transit.
Q7: Can I customize vial labels after placing the order?
A: Yes. Please inform us of label text, LOGO and other requirements in advance, we can customize vial labels for you.
Q8: What material is the product vial?
A: Standard transparent glass vial with rubber stopper and aluminum flip cap, vacuum lyophilized. Good sealing performance, light-proof and moisture-proof.
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