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Product Details
Frequently Asked Questions
Q1: Can I get a sample before placing an order?
A: Yes, we provide samples. Samples for standard products are free; you only need to cover the shipping costs. For high-value products, you will need to pay for shipping and a portion of the product cost. If we establish a long-term partnership or if you are a VIP client, we can provide free samples based on your needs.
Q2: What payment methods do you accept?
A: We accept T/T (Telegraphic Transfer), USDT, bank transfers, etc. You can choose the method that is most convenient for you.
Q3: How and when will I receive the goods after payment?
A: We can ship within 24 hours of receiving payment. Small orders are delivered via international express (DHL, FedEx, TNT, etc.) or air freight, typically arriving within 3–7 days. For large orders, sea freight is more cost-effective; transit to the destination port takes approximately 15–30 days, depending on the port's location.
Q4: Can I use my own custom labels or packaging?
A: Yes. We will do our best to meet your requirements if needed.
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